A compassionate, discreet hoarding clearance service. No judgement, just professional help when you need it most.
Hoarding is a recognised condition that affects an estimated 2–5% of the population. It is not about laziness or neglect — it is a complex issue that can affect anyone, regardless of background, age, or circumstance.
If you are seeking help for yourself, a family member, a tenant, or someone in your care, we want you to know that there is absolutely no judgement here. Our team has helped hundreds of families and individuals through hoarding clearances, and we treat every person and every situation with the same care and respect.
This page explains how our hoarding clearance service works, what to expect, and how we can help you take the first step towards a clearer, safer living space.
Every hoarding clearance is different, but our approach follows a structured process designed to minimise stress and ensure nothing important is lost or overlooked.
We begin with a free, confidential assessment — either in person or via photos you send us. This helps us understand the scale of the clearance, identify any access issues, and provide an accurate quote. There is no obligation at this stage.
Before we begin clearing, we discuss any items you wish to keep, any areas of the property that are a priority, and any specific concerns. If you are working with a support worker, social services, or a mental health professional, we are happy to coordinate with them.
Our team works methodically through the property, room by room. Items are carefully sorted into categories: items to keep, items to donate, items for recycling, and items for responsible disposal. We check for valuables, important documents, and personal keepsakes throughout the process.
All waste is removed from the property and transported in our licensed vehicles. We recycle over 80% of everything we collect. You receive a full waste transfer note for every load as standard.
Once the clearance is complete, many clients benefit from a professional deep clean. We can refer you to trusted cleaning specialists who have experience with properties that have undergone hoarding clearance.
The duration depends on the size of the property and the volume of contents. As a general guide:
We always provide a realistic time estimate during the initial assessment, so you know what to expect before we start.
We provide transparent, honest pricing with no hidden fees. The cost of a hoarding clearance depends on several factors:
| Factor | How It Affects Cost |
|---|---|
| Volume of items | More items require more van loads and more time on site |
| Property size | Larger properties with more rooms take longer to clear |
| Access difficulties | Upper-floor flats, narrow stairways, or limited parking may increase time |
| Hazardous materials | Biohazard waste, chemicals, or sharps require specialist handling |
| Number of visits | If the clearance is spread across multiple days or sessions |
As a guide, our general clearance prices start from £30 for a single item. Hoarding clearances are quoted individually based on the assessment, and we always agree the price before any work begins.
We take the responsible handling of cleared items very seriously. Here is what happens to everything we remove:
Attempting to clear a hoarding situation without professional support can be physically exhausting, emotionally overwhelming, and potentially hazardous. Here are some reasons why professional hoarding clearance is often the better approach:
We understand that hoarding can be a deeply private matter. Our approach is built on discretion, respect, and compassion at every stage:
Hoarding is a recognised mental health condition, and there is support available. If you or someone you know is affected, these organisations can help:
Most hoarding clearances take between 1 and 3 days, depending on the size of the property and the volume of accumulated items. Smaller properties or single-room clearances can sometimes be completed in a single day. For larger or more complex situations, we may recommend spreading the work across several visits. We always provide a realistic time estimate during the free assessment.
Every hoarding clearance is different, so we provide individual quotes based on a free assessment. Costs depend on the volume of items, property size, access, and whether any hazardous materials are present. Our standard clearance prices start from £30 for a single item. We always agree the total cost before any work begins, and there are no hidden charges.
Absolutely. Discretion is a core part of our service. We use unmarked vehicles, our team members are trained to work quietly and respectfully, and we never discuss the details of any job with third parties. To anyone observing from outside, the work appears to be a standard house clearance or removal. We can also schedule work at quieter times if you prefer.
Items in good condition are donated to local charities. We recycle over 80% of all materials we collect, including metals, plastics, textiles, electronics, and paper. Anything that cannot be reused or recycled is disposed of responsibly at licensed waste facilities. Nothing is ever fly-tipped. You receive a waste transfer note confirming lawful disposal for every load.
Yes, we regularly work alongside social workers, housing officers, mental health professionals, and other support workers. We are happy to coordinate directly with any professionals involved in the case to ensure the clearance is carried out in a way that supports the individual's wellbeing and any ongoing care plans.
It is entirely your choice. Some clients prefer to be present to oversee the process and identify items they wish to keep. Others find it easier to hand over the keys and let us manage everything. If you would like to be present for part of the clearance but not all of it, that works too. We are flexible and will adapt to whatever makes you most comfortable.
No judgement, no pressure. Call us for a free, confidential assessment and we will help you take the first step.
